This course provides you with an understanding of voice over Internet Protocol (VoIP) and Internet Protocol telephony (IPT). It offers a definition of VoIP/IPT, an explanation of why voice over packets is feasible, and some issues surrounding VoIP. It continues with a discussion of the three major protocols used in VoIP: Session Initiation Protocol, H.323, and Media Gateway Control. The course concludes with a discussion of the network assessment process, VoIP deployment options, and differentiation of premises and hosted IPT.

Running time: 2.6 hours